Insurance

 I call on 12/1 to check the status of my claim... oh they need some additional supporting documentation from the doctor. No problem.

12/3, uh guys, the doctor says you haven't actually asked them for anything. You don't know why? How very odd. 

12/8, the doctor still hasn't gotten any request from you. Oh, now you need me to fill out a new form? Sure, send me the form and hold on the line. I'll fill it out and send it right back.

12/13, so you got that form right? Oh,now you're telling me that you sent me the wrong form and you need a different one. Send me the form and hold on the line. I'll fill it out and send it right back. By the way, the doctor sent you everything you could possibly want last week. You don't have it? How very odd.

... you will all forgive me if I find myself with the sense that they're behavior is not entirely above board.